Cutting Azure Spend by 40% for a Leading NDIS Provider
TechRam partnered with Achieve Australia, one of Australia's largest NDIS providers, to identify and recover significant overspend in their Azure environment — and then expanded into a full operational systems partnership across HR, marketing, and finance.
The Organisation
Achieve Australia supports over 1,700 employees delivering Supported Independent Living, Community Participation, and other disability supports across NSW and ACT. One of the larger NDIS providers in the country and a registered NDIS Specialist Disability Accommodation (SDA) provider.
Where It Started
Yashmin Lata joined Achieve Australia as the senior IT leader and within the first month had identified significant gaps across governance, infrastructure, policies, and procedures. The most visible problem: $8,000–9,000/month being paid to an external vendor for the Azure environment, with no audit, no questioning, and no visibility into what the spend actually covered.
Yashmin reached out to Victor Khalil — they’d worked together previously when Vic was at an MSP and Yashmin was the IT Manager client. Vic had just started TechRam. The first engagement was a focused cleanup of the Azure environment. The outcome was immediate: monthly spend reduced from $8,000–9,000 to $3,000, recovering over $40,000 annually.
“I knew we’re not going to get robbed.” — Yashmin Lata, GM of ICT — Achieve Australia
Where It Went
The initial cost recovery led to a kickoff workshop with the C-suite and the marketing and communications team — including the Chief Strategy Officer. Rami Younes ran the workshop, and the response was strong enough that participants who’d had no prior relationship with TechRam advocated internally for expanded scope.
From that workshop the engagement expanded into:
Want to see what’s possible inside your existing Microsoft 365 environment?
The Tech Stack Review is a structured look at what you're spending, what you're using, and where the gaps are. No obligation.
The pattern: Each successful build created internal advocates for the next one.
The words were spreading. I wasn’t doing the talking. It was the business actually — they were the ones doing the marketing for Tech.
— Yashmin Lata, GM of ICT — Achieve Australia