The Problem We Solve For
Healthcare
Less admin. More patient time.
Allied health, primary care, and specialist practices operate across a complex mix of clinical, administrative, and compliance systems that were never designed to share data. Patient administration, workforce credentialing, funding claims, and clinical documentation each live in separate platforms. Your administrative burden grows faster than your capacity — and your clinical teams pay the price.
The result:
Clinical staff spending significant time on administrative tasks that should be automated. Credentialing and compliance documentation that lives in spreadsheets. Practice workflows that require manual data entry across multiple systems. Billing and claiming processes with too many handoffs and too much revenue at risk.
Your patients need your clinical teams focused on care, not chasing paperwork. Connecting your administrative systems is how you get that time back.
Case Study: Multi-Site Allied Health Group
The organisation
Multi-Site Allied Health Group:
~120 staff across 6 locations, delivering physiotherapy, occupational therapy, and speech pathology with mixed NDIS, Medicare, and private billing.
Where it started
Clinical staff spending 30–40% of their time on administrative tasks — patient intake, referral processing, and NDIS claiming — all managed manually across disconnected systems. A Workflow Discovery assessment identified the highest-value automation opportunities and scoped a phased build.
Where it went
Patient intake and referral workflows automated using Microsoft Forms and Power Automate, eliminating manual data re-entry between systems.
Staff credentialing and CPD tracking moved from spreadsheets to a structured SharePoint solution with automated renewal reminders and manager visibility.
NDIS claiming workflow mapped and automated, reducing processing time per claim and removing manual handoffs between clinical and admin teams.
Clinical staff reporting a measurable reduction in weekly administrative time, with capacity redirected to patient-facing work.
In their words
“TechRam are the guys you call when you don’t want any more headaches.”
Tony Ghalbouni
Trusted Care Support
“The team at TechRam offer quality, professionalism, and always make things seamless. Great working with the guys.”
Surinder Panesar
Achieve Australia
“We love working with TechRam. We don’t have issues. That’s the thing. Because that tells a lot about the solutions they have developed for us.”
Yashmin Lata
GM of ICT — Achieve Australia
“TechRam are the guys you call when you don’t want any more headaches.”
Tony Ghalbouni
Trusted Care Support
“The team at TechRam offer quality, professionalism, and always make things seamless. Great working with the guys.”
Surinder Panesar
Achieve Australia
“We love working with TechRam. We don’t have issues. That’s the thing. Because that tells a lot about the solutions they have developed for us.”
Yashmin Lata
GM of ICT — Achieve Australia
