The Problem We Solve For
NDIS Providers
Less admin. More care.
NDIS providers operate in one of the most constrained business environments in Australia. Your revenue is largely fixed by participant count and plan funding. Your compliance obligations are significant and growing. And your operational systems — CMS, HR, CRM, SharePoint, and a dozen others — were never designed to share data with each other.
The result:
Staff spending hours on manual work that should be automated. Compliance documentation that's only current because someone made it their personal mission. Onboarding processes that take weeks and still miss steps. NDIA claiming workflows with too many manual handoffs and too much revenue leakage.
The only lever you have to improve margin is reducing the cost of operations. That starts with connecting your systems.
Case Study: Achieve Australia
The organisation
Achieve Australia:
~1,700 employees, delivering Supported Independent Living, Community Participation, and other disability supports across NSW and ACT.
Where it started
Azure environment spending $8,000–9,000 per month with no audit, no questioning, no visibility. TechRam reviewed the environment and recovered $3,000–4,000 per month over $40,000 annually.
Where it went
NDIS Quick Claim notification integration automated routing, Planner task creation, SharePoint audit trail
Marketing automation Microsoft Forms, SharePoint, and Planner connected. Twelve months in production with zero issues reported.
Employee onboarding orchestration JobAdder to ELMO to Entra ID pipeline, position-matrix provisioning, HR/IT/L&D dashboard, SMS credential delivery (active build, March 2026)
PMO workflow integration project status, risk roll-ups, workspace provisioning
In their words
“TechRam are the guys you call when you don’t want any more headaches.”
Tony Ghalbouni
Trusted Care Support
“The team at TechRam offer quality, professionalism, and always make things seamless. Great working with the guys.”
Surinder Panesar
Achieve Australia
“We love working with TechRam. We don’t have issues. That’s the thing. Because that tells a lot about the solutions they have developed for us.”
Yashmin Lata
GM of ICT — Achieve Australia
“TechRam are the guys you call when you don’t want any more headaches.”
Tony Ghalbouni
Trusted Care Support
“The team at TechRam offer quality, professionalism, and always make things seamless. Great working with the guys.”
Surinder Panesar
Achieve Australia
“We love working with TechRam. We don’t have issues. That’s the thing. Because that tells a lot about the solutions they have developed for us.”
Yashmin Lata
GM of ICT — Achieve Australia
