Application Integration
Your operational workflows span multiple applications — a process starts in one system, requires action in a second, and needs tracking in a third. Today, someone sits in the middle and manually bridges them. We remove that person from the middle.
at a Glance
Proven at scale
NDIS claiming, onboarding, and PMO workflows built for Achieve Australia
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Cross-system workflows
processes that run across platform boundaries automatically
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Beyond data sync
applications trigger actions in each other, not just share data
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The Problem
Without application integration:
With application integration:
What We Build
NDIS claiming automation
Rostering data triggers claim generation, which flows to finance for reconciliation, with exceptions routed to the relevant team. Revenue leakage from missed or late claims is reduced.
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Marketing request automation
A request submitted via Microsoft Forms creates a task in Planner, notifies the right team in Teams, and tracks status in SharePoint. No email chains, no lost requests.
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PMO workflow integration
Project creation triggers workspace provisioning, access configuration, and status reporting across multiple platforms. Project managers see real-time status without chasing updates.
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Compliance escalation chains
Expiry trigger in one system creates an escalation task in another, sends notifications to the responsible manager, and logs the action for audit purposes.
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How It Works
Process mapping
We map the full workflow across all systems involved, documenting every handoff, trigger, and decision point.
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Integration design
We design how each application will trigger actions in the others — what data moves, what actions fire, and what happens when something fails.
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Build
Iterative build using Power Automate, Azure Logic Apps, and Microsoft Graph API. Each integration point tested individually and as part of the full workflow.
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Validation and go-live
Full workflow tested with real scenarios. Parallel running where needed. Error handling and monitoring configured.
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Featured Result: Achieve Australia
“I always call them as they are the solution providers. It’s not just another vendor, we have that relationship — the strength is they are vendor46 partner relationship.”
The situation:
NDIS Quick Claim notifications required manual routing, task creation, and audit trail documentation across multiple platforms. Marketing requests came in via email with no structured intake, routing, or tracking.
The result:
NDIS Quick Claim notification integration — automated routing, Planner task creation, SharePoint audit trail. Marketing automation — Microsoft Forms, SharePoint, and Planner connected. Six months in production with zero issues reported.
Is This Right for You?
A good fit if you are…
Probably not a fit if…
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Integration
Your systems weren't designed to talk to each other. We build the connections — data sync and workflow orchestration across platform boundaries.
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Data & Reporting
Decisions made on live data, not last week's spreadsheet. Dashboards, analytics, and the governance that makes them trustworthy.
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How many manual handoffs are in your most critical workflow?
A Discovery Call is the easiest way to map where the integration should go.
Frequently Asked
Questions
