Beyond SharePoint
SharePoint integration and automation across the systems around it
TechRam's SharePoint integration and automation connects the systems you already run — HR, rostering, finance, CRM and Entra ID — so a fact is entered once and arrives everywhere it's needed. It removes the re-keying that makes records disagree — for Achieve Australia, joining JobAdder, ELMO and Entra ID gave back 120 hours a month.
- 6–14 weeks
What we do
- Integrations across HR, rostering, finance, CRM and Entra ID
- Dataverse or SharePoint as the operational record where it belongs
- Error handling and retries, with a queue a human can see
- Field-level mapping documented and handed over
The problem it answers
A new starter gets keyed into JobAdder, then ELMO, then Entra, then rostering, then finance. Five systems, five chances to get it wrong, and no single record of what happened.
Your CRM, HR platform, rostering tool and finance system were never designed to share data. We build the connections rather than another system to sit on top.
Proof: Achieve Australia
Achieve Australia ran thirty onboarding and offboarding events a month by hand, across five systems with no single record of what happened. TechRam built one pipeline that starts from a single request and provisions accounts, licences, groups and devices — recovering 120 hours a month and $126K a year.
$126K
recovered a year
120 hrs
saved every month across the onboarding lifecycle
What this does for your AI
Agents can only act across systems that are already talking. This is that layer.
Common questions
01. How is integration work different from what our MSP already does?
An MSP connects what has a connector. This builds the ones that don't exist, and handles the errors — which is most of the work and all of the difference.
02. What do you need from us?
Access to both systems, and one person who can decide what the field mapping should be. That second one is the usual bottleneck, and it's not a technical decision.
03. Can we connect one department's systems rather than the whole organisation?
Usually yes, and it's often the better way in. One department that works is a more persuasive business case internally than a plan covering all of them, and it gives us a real cost to scope the rest against.
04. What does an integration project cost?
Fixed scope, quoted in writing before work starts, and the number doesn't move because the work turned out harder than we expected. We don't publish a range, because the scope is what sets it and a range without a scope is a guess you would have to unlearn.
05. Do we need to buy anything new for an integration project?
Almost never. We start with what is already in your Microsoft 365 licensing, and we don't resell licences or earn a margin on them. Where something genuinely isn't covered we'll say so before you commit, not after.
06. What happens when the integration is live?
You own it: the systems, the documentation, and the ability to maintain them without us. Run & Improve exists if you would rather we kept it current, and it's monthly with no lock-in.